9-8-8 is new National Mental Health Crisis Line
Establishment of 9-8-8 as mental health crisis hotline – On Oct. 17, 2020, the National Suicide Hotline Designation Act was signed into law. This follows the FCC’s designation of a 3-digit number to replace the existing suicide hotline number (1-800-273-8255) and provides additional resources to the crisis call centers. Suicide rates among those with severe mental illness are higher than the general population, and hotlines can be a vital pathway to connecting individuals with crisis resources. As the new phone number goes into effect during the next two years, effectiveness research and evaluations should ensure that people with severe mental illness are benefiting from the improved crisis care and hotline system.